Terms of service

Terms of Service

Last updated: October 4, 2026

Overview

This website is operated by thePrintMama. Throughout the site, the terms "we," "us," and "our" refer to thePrintMama. By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following Terms of Service ("Terms"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.

1. Online Store Terms

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction in connection with your use of the Service.

2. Products & Print-on-Demand

Most of our products are made to order. Because items are custom-produced after your purchase, we are unable to accept returns or exchanges for change of mind, incorrect size selection, or ordering errors. Please review product descriptions and size charts carefully before placing your order.

We reserve the right to discontinue products at any time. Prices for products are subject to change without notice.

3. Accuracy of Information

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information.

This site may contain certain historical information. Historical information is not necessarily current and is provided for your reference only.

4. Pricing & Payment

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email address provided at the time the order was made.

All prices are listed in U.S. dollars. Payment must be received in full before production begins on any order.

5. Orders, Production & Cancellations

Because our products go into production shortly after an order is placed, cancellations and modifications may not be possible once production has begun. Please contact us as soon as possible at theprintmama@gmail.com if you need to make changes. We will do our best to accommodate requests but cannot guarantee changes can be made.

6. Shipping & Delivery

Production and shipping times vary by product. Delivery estimates are estimates only — delays due to carrier issues, holidays, or weather are outside our control. Please refer to our Shipping Policy for full details.

7. Defective or Incorrect Items

If your order arrives damaged, defective, misprinted, or incorrect, please contact us within 30 days of delivery with your order number and photos of the issue. We will arrange a replacement or refund at no additional cost where the claim qualifies. See our full Refund Policy for details.

8. Third-Party Links

Certain content, products, and services available via our Service may include materials from third parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of those sites and do not warrant and will not have any liability for any third-party materials or websites.

9. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

10. Errors, Inaccuracies & Omissions

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

11. Disclaimer of Warranties; Limitation of Liability

We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free. To the fullest extent permitted by applicable law, we disclaim all warranties, express or implied. In no case shall thePrintMama, our directors, officers, employees, affiliates, agents, contractors, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of North Carolina, United States, without regard to its conflict of law provisions.

13. Changes to Terms of Service

We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.